FAQ

I don't know how to install a WordPress theme and demo content. Can you install it for me ?

Of course, we can install your theme and demo content. Please select "WP Theme & Installation" on right side of item pages before purchasing.

How to use theme that I purchased ?

We include documentation in downloadable file. So you don't have to worry about usage.

How can I get technical support after purchasing?

Here is our ticket support system: sky.ticksy.com

What does technical support cover?

  • Answering technical questions about item's features
  • Assistance with reported bugs and issues
  • Help with included 3rd party plugins, assets

What doesn't technical support cover?

Installation & Customization service

Can you customize my theme ?

Yes, we can. However we should ask for charge. Please reach us via contact form.

Pre-sale Questions?